Over the last few days I’ve had issues connecting my SN30 controller. It seems to connect (the paired light is on on the controller, and Steam recognises it) but none of the inputs are recognised.

Weirdly enough this only seems to be the case whilst it’s docked. Undocked, the Deck lets me use it as normal. I’ve tried both the Xbox and Switch pairing modes on the controller, with the same result.

I just tried pairing a regular Pro controller and it worked perfectly. So the issue seems to specifically be with the SN30. Has anyone else had issues, or do you have any suggestions to fix this?

*Edit: Updating the controller firmware has fixed this it seems! Over the last few days it has connected to my Steam Deck straight away, and also now seems to know when the Deck has been turned off which is cool, and subsequently turns itself off. I’m using the Xbox connection method.

  • @shigutso
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    211 months ago

    Have you tried updating the controller’s firmware?

      • @Scio
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        11 months ago

        Unless something has changed since I bought it, the Pro+ can still only be flashed on Windows, at least officially. But the Pro 2 can be flashed on the Android app. Typical, eh?

        Edit: It send fwupd can flash these, at least the non-Pro and Pro-nonplussed. And the Deck already has is installed too! Googling more…

        Editception: Pro+ is indeed covered. But the amount of fwupd GitHub issues talking about things going wrong for the SN30 Pro+ during the update now has me scared.

        • @[email protected]OP
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          fedilink
          210 months ago

          I ended up using a windows PC to do it - and the latest firmware appears to have fixed all my issues :)

          • @Scio
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            110 months ago

            Great news!

            Don’t have any Windows PCs nearby, so… 🤞🚫🧱