A friend shared a post from someone else that was talking about this article. I’ve quoted the text from that post below:

This is a 1996 guide on how to help someone use a computer. It’s strikingly resonant with ‘how to be a parent’, or really ‘how to help anyone with anything’. A nice example of “the universal within the particular”

  • kreekybonezEnglish
    2•9 months ago

    I’m trying to take a more active roll in training new machines operators at my job, and it’s only because the current training manager actively does the opposite of 90% of the stuff on this list. I’m getting tired of being called in to “fix” stuff that’s just an error of bad training.