Usually when someone is venting at me, I feel like I should respond somehow and say something, but I have no idea what that something could/should be. Is it better to just listen or try to comfort them in some way?
Usually when someone is venting at me, I feel like I should respond somehow and say something, but I have no idea what that something could/should be. Is it better to just listen or try to comfort them in some way?
The main thing is that you don’t pull attention. Don’t try to share stories about similar things you’ve gone through immediately, start like others have said - noises that indicate you’re listening. Look up reflective listening skills and do those things.
If they seem to want advice, you can ask, “Hey, I don’t wanna give you any advice if you don’t want it. I can keep just listening, but your (pause / frustration / whatever) makes it seem like you might be looking for a possible solution …” And then see what they say.
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