Have to disagree on EVGA. I’ve purchased a lot of their hardware and any time I had an issue their support and RMAs were great. I’m really sad they got out of the video card business.
I have had probably 5 of their video cards and 4 or 5 of their power supplies. I’ve had one video card die a month before the 3 year warranty was up, and they sent me a much more powerful card as a replacement. That’s good service.
I’ve had one power supply die and they cross shipped me a replacement, had it 3 days later.
Nothing is bulletproof, components fail. It’s how the company handles it that matters, to me.
That means they have good customer service, but surely you see that every example is more data for the OPs claim that the hardware isn’t up to snuff yeah?
No, I don’t agree. What would a list of companies that never have hardware issues with their products look like? Spoiler alert, it would be a blank sheet of paper. Every company that makes electronics hardware has some level of defects. Perfection is an impossible standard to reach economically, and nothing lasts forever. If you have been lucky to not have hardware problems from a particular vendor, then that’s it, just luck.
I’ve worked with enterprise network and server hardware for over 25 years now. Dell, HP, IBM, NetApp, EMC, Cisco, name any major tech hardware player and I’ve replaced their broken equipment in a datacenter. And all that equipment is (supposedly) built to a higher standard than consumer grade hardware. It still fails. Some companies handle that in a way that benefits the customer. Most don’t. EVGA has always done it right that I’ve seen, so I have to give them props. Everything I ever bought from EVGA (or its RMA’d replacement) is still running in my house. Nothing has yet failed out of warranty in at least 10 years of buying their stuff. I’d call that a good track record.
During those 8 years I attempted upgrades.
I have 2 broken razor mine that won’t left click constantly.
I have 3 EVGA x15 mice that won’t stay connected. Issue persists on multiple computers and is seemingly random. I bought 1, and they sent me replacements twice.
I went back to my cheap Chinese mouse as a result.
I keep the garbage as a reminder to not buy those companies stuff.only thing I give EVGA credit for is their video cards. Amazing quality.
You got me there, I’ve never used one of their mice. I didn’t even know they made them. I have only purchased video cards and power supplies from them, and haven’t ever been disappointed. But no company always gets it right. Maybe they should stick to the things they’re good at!
Have to disagree on EVGA. I’ve purchased a lot of their hardware and any time I had an issue their support and RMAs were great. I’m really sad they got out of the video card business.
You disagree that they have hardware issues because they handled your return well when you had… hardware issues?
I have had probably 5 of their video cards and 4 or 5 of their power supplies. I’ve had one video card die a month before the 3 year warranty was up, and they sent me a much more powerful card as a replacement. That’s good service.
I’ve had one power supply die and they cross shipped me a replacement, had it 3 days later.
Nothing is bulletproof, components fail. It’s how the company handles it that matters, to me.
That means they have good customer service, but surely you see that every example is more data for the OPs claim that the hardware isn’t up to snuff yeah?
No, I don’t agree. What would a list of companies that never have hardware issues with their products look like? Spoiler alert, it would be a blank sheet of paper. Every company that makes electronics hardware has some level of defects. Perfection is an impossible standard to reach economically, and nothing lasts forever. If you have been lucky to not have hardware problems from a particular vendor, then that’s it, just luck.
I’ve worked with enterprise network and server hardware for over 25 years now. Dell, HP, IBM, NetApp, EMC, Cisco, name any major tech hardware player and I’ve replaced their broken equipment in a datacenter. And all that equipment is (supposedly) built to a higher standard than consumer grade hardware. It still fails. Some companies handle that in a way that benefits the customer. Most don’t. EVGA has always done it right that I’ve seen, so I have to give them props. Everything I ever bought from EVGA (or its RMA’d replacement) is still running in my house. Nothing has yet failed out of warranty in at least 10 years of buying their stuff. I’d call that a good track record.
EVGA is THE WORST imo
My 5dollarjunky mouse is running on 8 years now.
During those 8 years I attempted upgrades. I have 2 broken razor mine that won’t left click constantly.
I have 3 EVGA x15 mice that won’t stay connected. Issue persists on multiple computers and is seemingly random. I bought 1, and they sent me replacements twice.
I went back to my cheap Chinese mouse as a result.
I keep the garbage as a reminder to not buy those companies stuff.only thing I give EVGA credit for is their video cards. Amazing quality.
You got me there, I’ve never used one of their mice. I didn’t even know they made them. I have only purchased video cards and power supplies from them, and haven’t ever been disappointed. But no company always gets it right. Maybe they should stick to the things they’re good at!
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Agreed, I only use them or Seasonic, and it’s been a long time since I bought a Seasonic.
I do give them credit for non accessory hardware. Amazing psu and video cards, accessories, trash.
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I believe they are actually rebranded seasonic PSUs (which isn’t uncommon for other brands as well)
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Nah I think at least some of their PSUs have been Seasonic for a long time.
Apparently at least some of the higher end Corsair PSUs are also Seasonic.
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