Hi, I brought this up to support and they haven’t been able to figure it out, so i figured I’d put some more lines in the water.

Specs: Oryx Pro 11 (2024, i think its 11) Nvidia RTX 4060 Laptop, 545 firmware 24-core Intel i9 CPU 16” 1200p display (165Hz)

I have display issues, I’m running two monitors. One monitor through the HDMI port and the other through usb-c. The HDMI port typically always works. The usb-c port generally doesn’t. The computer also usually resets my monitor positions and then changes my resolution.

I have looked through journalctl, and did Nvidia logs and that yielded nothing of use (at least from what I can tell). Looked at dmesg and didn’t find anything wrong (at least from what i can tell). Couldn’t pinpoint one specific thing. I made system76 logs (gave it to them) and they say the monitor is indeed being seen as connected and there is nothing out of the ordinary.

Most of the time i have to try and restart a few times for the usb-c monitor to catch in the right resolution, but most of the time it is either in the wrong really low resolution, or a black screen. When it does work, it works as long as i have the computer on (granted i don’t have it go to sleep or suspend).

I have tried multiple Linux flavors, but generally I will get the same type of issues. I did Ubuntu and rolled back to the 535 Nvidia Driver, and that didn’t seem to fix the issue. I’ve bought multiple cables and tried multiple monitors.

At this point I’m not sure where I should look and support hasn’t been able to really help me fix this issue. Anyone have any ideas?

Thanks