A decade ago, someone knocking on your door to sell you solar panels would have been selling you solar panels. Now, they are probably selling you a financial product—likely a lease or a loan.

Mary Ann Jones, 83, didn’t realize this had happened to her until she received a call last year from GoodLeap, a financial technology company, saying she owed $52,564.28 for a solar panel loan that expires when she’s 106, and costs more than she originally paid for her house.

In 2022, she says, a door-to-door salesman from the company Solgen Construction showed up at her house on the outskirts of Fresno, Calif., pushing what he claimed was a government program affiliated with her utility to get her free solar panels. At one point, he had her touch his tablet device, she says, but he never said she was signing a contract with Solgen or a loan document with GoodLeap. Unbeknownst to Jones, the salesman used “[email protected]” as her purported email address—that of course, was not her email address. She’s on a fixed income of $960 a month, and cannot afford the loan she says she was tricked into signing up for; she’s now fighting both Solgen and Goodleap in court.

Her case is not uncommon. Solar customers across the country say that salespeople obscure the specific terms of the financial agreements and cloud the value of the products they peddle. Related court cases are starting to pile up. “I have been practicing consumer law for over a decade, and I’ve never seen anything like what we are seeing in the solar industry right now,” says Kristin Kemnitzer, who represents Jones and says her firm gets “multiple” calls every week from potential clients with similar stories.

  • @NeptuneOrbit
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    172 months ago

    Airlines are also arriving at the “we make more money on the credit cards than the service of operating planes”

    • @Stovetop
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      42 months ago

      I was on a flight recently with American Airlines and had to sit through a 15-minute speech during/after takeoff from one of the crew about the advantages of signing up for their credit card, and then the flight attendants came around to every seat with forms to try to convince everyone to sign up.

      Utterly disgusting.

  • @Xeroxchasechase
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    112 months ago

    There’s no true incentive to sell or create a product. It’s far more profitable to hook people on endless payments for nothing.

    • @[email protected]
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      02 months ago

      There would be if the flood of sweatshop product from China hadn’t killed American manufacturers.

      • @Xeroxchasechase
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        02 months ago

        Somehow you’ve managed to blame China, but in a sense you’re right that I should’ve added: In a neoliberal economy without extream workers exploitation.

        • @[email protected]
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          12 months ago

          American companies couldn’t compete with Chinese prices. There were tariffs implemented to try to combat this. It wasn’t enough.

          Don’t accuse me of “blaming China.” If they hadn’t flooded the market with less expensive product, American companies would still be around today.

  • Jaysyn
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    2 months ago

    Meanwhile, my sibling, an actual legitimate solar rooftop installer (that doesn’t peddle these financial products) can’t get residential solar work in Florida at all.

    • Blaster M
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      22 months ago

      Florida’s deep red homeowners aren’t touching renewables with a 100ft pole

      • @shalafi
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        92 months ago

        Bull. It doesn’t get redder than NW Florida and the rooftops are covered in solar. There are massive solar farms going up everywhere.