• bean
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    355 months ago

    I was curious but only enough to get it summarized:

    T-Mobile is trying to get customers who filed FCC complaints about recent price hikes to drop those complaints. However, at least one customer, “mjsztainbok,” is refusing to back down, citing T-Mobile’s broken promises and misleading claims. T-Mobile’s “Un-contract” and “Price Lock” guarantees appear to have been violated, with the company’s explanations being unsatisfactory. Customers feel cheated, and T-Mobile could face legal and regulatory troubles, including a potential class action lawsuit, over false advertising. The issue is unlikely to go away anytime soon for the “Re-carrier.”

    • @spongebue
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      55 months ago

      Sounds like a “spectacular” failure to me

  • Dog
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    105 months ago

    Striestand Effect much?

  • Dark Arc
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    65 months ago

    It’s stuff like this that makes me distrust a lot of lifetime price guarantees and lockins. Take for instance pCloud (not to be confused with Proton Drive) and their purchasable lifetime cloud storage…