The way they framed a landlord’s unwillingness to raise rent by a large amount is a problem of “too much empathy”… They said it out loud. Wow. Thank you for sharing.

This year my rent up 20%, which is crazy. My state has no laws in place to protect renters, so when I called the apartment management company to ask if it were a mistake, they said it wasn’t, and when I asked if they could tell me it wouldn’t get raided another 20% next year, I was told they couldn’t guarantee it.