2022 was my first year filing with NC as my state of residence.
My refund is still stuck on step 5 per NCDORs “Where’s my refund” site.
Is this normal for first time filers? I filed just before the deadline, but both my federal and former state of residence’s refunds have long since been processed.
If it’s not normal are there any common causes for such delays?
Per the description of that step: " We are completing further examination of your return." It sounds like something on your return might have caused them to flag it for further review. I have no idea if there might be some backlog or staffing issue that might explicitly impact that step.
On their FAQ, it recommends calling if you have been waiting over 6 weeks: 1-877-252-3052.
I totally missed the FAQ. I’ll be calling them on Monday.