I had to call CAA this week and it was the most frustrating experience I’ve encountered. I kept trying to get a person on the phone and it wouldn’t give me the option. I am considering cancelling it just because of that.

I am not surprised at how quickly companies have shifted to AI support. I forsee a frustrating future for anyone looking to get help with anything in the future.

I find myself calling into support just to be sure that I’m talking to an actual person rather than brain dead ‘Ai’ systems that are more useless than a well made faq.