Do the devs get the crash logs from beta Mlem?
Yes, we can see them! When Mlem crashes on the TestFlight, you will get an option to share crash logs with us. In some cases this is very useful for us because it shows us the entire traceback of the error, which can help us to reproduce the problem.
If you can reproduce an issue consistently we prefer you submit it via GitHub too if possible. GitHub allows us to keep track of which issues we’ve resolved or not resolved, we’re able to ask follow up questions, and you as the reporter are able to see when we’ve fixed it. If you mention in the GitHub that you’ve submitted a crash log (and roughly what time you submitted it at, if the crash log was anonymous) then we can find the relevant crash log which is super helpful for us.
We don’t really have a notification system set up for TestFlight feedback. I go through it whenever I remember to, but I frequently forget 😅 A lot of people submitted similar crash reports to the one you submitted feedback on, but that particular issue is difficult to reproduce consistently so make take some time to fix.
Thanks! This is great to hear. I will stop submitting them anon. Mostly the ones I have are random.
To be clear, we still want as many TestFlight crash log submissions as possible, even if they’re anonymous. If it’s a crash that you can reproduce, submitting a GitHub issue is helpful too :)
TestFlight tries to group similar crash logs together, so crashes that can seem “random” can actually help to form a pattern when put together with all the other logs.
I meant I would send my email address when submitting them so if you need to contact me for more information you could.
Ah, that makes sense! Thanks ❤
