Email to Carrytel Customers: Dated Feb 11

I hope this message finds you well. I am writing to inform you of an upcoming adjustment to the pricing of our services at Carry Telecom. We have always been committed to providing you with high-quality internet, VOIP, and IPTV services at competitive prices. However, due to recent economic changes and our continual commitment to enhance service quality, we find it necessary to revise our pricing structure. The current monthly fee of your Cable Internet 1000(ON HotDeal) is $49.99. From Mar 17,2025, your new monthly service fee will be $64.99.

The decision to adjust our prices has not been made lightly and is influenced by several key factors: Inflation: The ongoing global economic situation has led to increased costs across various sectors, impacting our operational expenses. Labor Costs: To maintain our high standard of service and customer support, we have invested in our workforce. This includes fair and competitive compensation for our dedicated team, ensuring we attract and retain the best talent. Investment in Our Network: We are continually upgrading our network infrastructure to provide you with more stable and robust services. These enhancements are crucial for meeting the growing demands for high-speed and reliable connectivity.

We understand that any price increase can be of concern. Please rest assured that this decision is in alignment with our goal to offer you the highest quality of service. We are dedicated to continual investment in our technology and people, ensuring that you receive the best possible experience.

We thank you for your continued support and understanding. Carry Telecom remains committed to providing you with exceptional service and connectivity solutions.

Warm regards, Carry Telecom Inc.

  • @NarrativeBearOP
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    7 days ago

    It might shock you that in most European countries you can find gigabit internet for 10~30€ a month.

    Here are some prices that come up for the first ISP I was able to find randomly in Italy.

    • 1Gbps 24.99€

    • 2.5Gbps 24.99€

    • 5Gbps 24.99€

    • 10Gbps 30.99€

  • Avid Amoeba
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    11 days ago

    It sucks but these prices were never sustainable to begin with. Pretty sure $50 for 1Gig cable is below cost. The majority of the cost goes to Rogers of course, for renting their last mile infrastructure.

    • @NarrativeBearOP
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      111 days ago

      The issue is not so much the cost at any given point tbh.

      The issue is the ability for a company to just increase prices 30% with no notice on a “locked in contract”.

      Seems to be the norm for most companies now increasing prices quicker then anyones paycheck rises.

      • Avid Amoeba
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        11 days ago

        Yes, in general absolutely. I’m just noting this specific case isn’t like your Loblaw, Rogers or Netflix increasing their prices to pad their margins because there wasn’t enough for a new yacht this quarter.

        Importantly, that’s the nature of our neoliberal capitalist system. It’s a feature, not a bug. If we want anything else we gotta put the market in its place through intervention.

      • @[email protected]
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        11 days ago

        I’m sure if you read the terms you were never in a “locked in contract” to begin with

  • @[email protected]
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    010 days ago

    Cable Internet

    Gross.

    Do yourself a favour and switch to fibre. Go with Distributel who can give you a 500 Mbps plan for under $45, and you’ll get faster pings, higher upload speeds, and stable 500 Mbps downloads.

    I switched from Rogers to Bell to Distributel and couldn’t be happier. 1 Gbps plans are a waste of money for 99% of people, so save money anyway going to the 500 plan.