A common question seen by many is about the apps.

There are many apps for 3CX, with varying feature sets and compatibility.

3CX App for Windows:

  • Icon is a WiFi symbol
  • Shows as version 16 in the control panel
  • Only installs on Windows devices
  • Very small UI, not re-sizable
  • No support for starting a SMS conversation
  • Webmeetings bounce you to the web version of 3CX
  • Can control older phones via CTI Mode
  • Hasn’t been updated in a long time

3CX Desktop App:

  • Icon is the 3CX logo
  • Shows as version 18 in the control panel
  • Resizable Window
  • Has Windows and Mac variants
  • Uses electron behind the scenes
  • Resizable main window (but not the dialer pop out)
  • Can only control newer phones via uaCSTA mode
  • Updated often

3CX Webclient

  • Icon is the 3CX Logo
  • Chrome, Edge officially supported. Basically any modern browser should work on any OS.
  • Looks like the Desktop App, but no installation needed

3CX PWA

  • Icon is the 3CX Logo
  • Shows as version 1 in the control panel
  • It’s the same as the Webclient, but you get a dedicated icon for it and it can run with the browser closed (as long as you allow it)
  • 3CX’s officially recommended app
  • Install it via your browsers PWA install option (download icon in the address bar)

3CX Mobile Apps (Android/iOS)

  • Icon is the 3CX Logo -Download from the respective app stores

3CX Windows Store App

  • Coming soon per 3CX. Will be the replacement for the 3CX App for Windows