Hello,
Will try in some other communities but also posting here just in case there’s a Unifi guru reading this ( ͡° ͜ʖ ͡°)
I have a weird home networking issue which I just do not understand at all. My set-up is a Ubiquiti USG-Pro 4, connected to a managed 8 port ubiquiti switch and then a generic 24 port unmanaged switch with various kit plugged into it including a qnap NAS running container services such a PiHole, Deluge, Plex, Nextcloud etc.
I have 3 access points (PoE) connected to the 8 port switch to run my wireless network and I also run some wired and wireless cameras with Unifi Protect
Everything runs fine EXECPT…
Whenever any device (laptop \ mobile \ container running within the NAS \ whatever) connects to my VPN provider (ProtonVPN) and starts to download any sizeable data via that VPN link, my network latency on the USG goes from an average of 16 ms up to a network breaking 500+ ms.
I have tried…
- Turning off all IPS \ IDS \ traffic monitoring on the USG
- Completely replacing my generic unmanaged switch for another brand
- Downloading torrent files from P2P networks
- Downloading large files directly from the internet
- Removing PiHole as my DNS server (switching directly to 1.1.1.1)
- Using OpenVPN and Wireguard protocols
I have experimented downloading from the QNAP NAS, from a wireless connected laptop, from a mobile phone, from a wired computer with and without the VPN connected.
Without the VPN - all is good, speed is good (I have a 500GB down ISP connection) and latency is good (well below 18 ms at all times)
With the VPN - all starts fine but within 30 seconds or so latency is up at above 500ms and the rest of the network slows to a crawl.
So, is this an issue with the processing capabilities of the USG? or am I missing something really obvious here. Any advice appreciated.
It could be a processing limit. What’s your upload speed? Have you tried enabling Smart Queues?
My download speed is 500Mbps (mistyped in orginal post, sorry!) , upload is 50Mbps. I do get these speeds, sometimes faster.
I have tried with smart queues on and off - does not seem to make a material difference. It’s odd because I would not have expected the use of a VPN on a client machine (i.e. the tunnel is from my laptop and my VPN provider) to have this sort of latancy issue on the local network.
I am also thinking that maybe my ISP is detecting and throttling VPN traffic? I am in the UK - is this a thing?
