When I visit lemmy.world in either Firefox or Chrome, go to the log in page, enter my credentials, and press the Login button, it changes to a spinner and spins forever. No error is logged to the browser console when I press the button.
On the other hand, when using Jerboa on my phone, I can vote, comment and post just fine. That makes me think it’s not an issue with this account.
I was briefly able to log in on my desktop a few days ago, but don’t think I did anything differently when it worked.
Update
I tried again with my username lowercased, and with the password copied and pasted instead of autofilled, and it worked despite not working a few seconds earlier when I tried it the usual way. I’m going to log out and see which of the two things it was that made the difference.
Update Two
Copying and pasting the password while leaving the username with mixed case also let me in, so it’s somehow related to the password manager autofill.
Update Three
I figured it out. I generated a password longer than lemmy.world’s password length limit. When creating the account, it appears to have truncated it to sixty characters. When using the password manager to autofill Jerboa, it’s also truncated it to sixty characters. When copying and pasting the password from the password manager manually, it truncated it to sixty characters, too. However, the browser extension autofill managed to include the extra characters, too, so the data in the textbox wasn’t correct.
In case an admin or Lemmy developer sees this, I’d recommend:
- Not limiting the password length. It should be hashed and salted anyway, so it doesn’t increase storage requirements if it’s huge.
- Giving feedback when creating an account with a too-long password that it’s invalid for being too long instead of simply truncating it. Ideally, the password requirements would be displayed before you’d entered the password, too.
- As mentioned by one of the commenters, giving feedback when an incorrect password is entered.
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I just logged in on desktop and its working fine for me? Maybe clear your cache.
It doesn’t seem to be a cache issue. I’ve tried it with cleared cache and in a private window that should bypass cache and I get the same result.
When this happened to me it was because I’d mistyped my password. It sucks that it doesn’t give a proper error message, but I’m sure that’s in the works.
I use a password manager, so it shouldn’t be capable of getting it wrong.
As a heads up @[email protected], you may want to report your findings over in [email protected] so that the admins can more easily find them.
Thanks for posting this btw! Made me double check that I wouldn’t run into a similar issue on my end, since I also use a password manager.
Thanks. I went hunting for a dedicated support community/sublemming, and initially typed all this out for [email protected] before Jerboa discarded the post thanks to it now being locked to admins only.
What platform are you on, and are you using a password manager or typing your login?
This is on windows, and BitWarden is filling the password for me when I tell it to.
I had this issue on an iPad with autofill. I had to change the text in both username/password fields for it to work (for example just add a character and backspace it).
It was a known bug at least on IOS.
I am logged automatically on Firefox so no issues there but when on the start page with all the feeds my ram is constantly rising until there’s nothing left (and the page is noticeably unresponsive). Someone have the same issue maybe?
