• Geth@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    6
    ·
    16 hours ago

    On one hand supporting a product with parts only for 6 months after it’s discontinued is unacceptable. On the other hand, most manufactures don’t even do this or offer parts at all. It’s a pretty sad state of affairs when it comes to right to repair.

    • Nima@leminal.space
      link
      fedilink
      English
      arrow-up
      3
      ·
      17 hours ago

      it really sucks for me. i was under the impression from valve that this would be a product they’d support for years to come. its why I wanted the damn thing in the first place.

      my battery won’t last the year I don’t think. and now I’m screwed for replacements

      • offspec
        link
        fedilink
        English
        arrow-up
        3
        arrow-down
        1
        ·
        17 hours ago

        This is six years later of a dead SKU

        • Nima@leminal.space
          link
          fedilink
          English
          arrow-up
          5
          ·
          17 hours ago

          valve echoed off all walls that this would be a product they’d support for a great deal of time. they preached that the OLED getting released was the same and both products would be supported.

          the idea was to not have a product that needed to be changed out for a new one but to maintain products sold for years and years to come.

          granted that was before the AI losers started butchering the parts market, but its still a huge disappointment.

          • offspec
            link
            fedilink
            English
            arrow-up
            1
            ·
            15 hours ago

            How long should Valve provide replacement batteries for the original Steam Deck?

            • Nima@leminal.space
              link
              fedilink
              English
              arrow-up
              3
              ·
              13 hours ago

              i got mine around 2022 so longer than 4 years? valve was all over the reparability angle.

              if you’re going to be all about reparability and longevity of a product, I’d say a decade isn’t unreasonable. especially considering they’d pushed so hard against talks of “newer” model releases. and instead opted for the “this product should be fine for years and years to come”. especially in any media or marketing they had.

              why are you pushing so hard against a company being held responsible for their own promises?

  • Jyek@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    2
    ·
    14 hours ago

    I guess I’m confused why people are upset. It’s been out of manufacturing production for a year. How long should custom manufactured parts be produced after a product is no longer on the market? The device is still repairable, just not with first party parts.

    • Cort
      link
      fedilink
      English
      arrow-up
      8
      ·
      13 hours ago

      How long should custom manufactured parts be produced after a product is no longer on the market?

      If you’re asking genuinely, I think 3 years after end of production for anything valued above $500 and 5 years for anything over $1500.

  • 0ops@piefed.zip
    link
    fedilink
    English
    arrow-up
    3
    ·
    16 hours ago

    Yikes, the lcd version of the deck has only been discontinued for a year. Coincidentally, their warranty period is also one year. This is better than never providing the part at all, but not by much.

  • Nima@leminal.space
    link
    fedilink
    English
    arrow-up
    4
    arrow-down
    1
    ·
    17 hours ago

    understood! i used to encourage friends to get steam decks before the price increase. I’ll now be telling them to steer clear of valve products and look elsewhere instead.