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BilSababM to LongformIndepthEnglish · 2 days ago

My Ebike Delivery Went Missing. When I Tried to Recover It, I Ended Up in Chatbot Hell

www.wired.com

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My Ebike Delivery Went Missing. When I Tried to Recover It, I Ended Up in Chatbot Hell

www.wired.com

BilSababM to LongformIndepthEnglish · 2 days ago
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Companies’ increasing reliance on AI chatbots isn’t making the customer service experience smarter. It’s just making it more infuriating.
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