This is why I’m glad I buy my phones unlocked. If they try to raise my price, I’m moving on. Probably to Verizon, to start, but may start checking out some of the other options like Mint or GoogleFi.
I switched to Mint a few months ago from T-Mobile and saved so much money, plus Mint is just a reseller of T-Mobile so it’s the same network. Unfortunately though Mint was bought out by T-Mobile so it’s just a matter of time before they stop offering the same service at a fraction of the price.
You were able to port your number over with no issue?
As I recall they give you a sim card via mail and it has a temporary number associated with it and you can swap sims and use that temp number for a few days while you trial it. Then when you’re ready install the mint app on your phone and follow the prompts, it will check compatibility with your phone and then it starts the porting number and I think I might have had to go to network settings and type something in or at least verify it.
It only took a minute or two and was mostly seamless if you already know where the mobile network settings are on your phone, and if you don’t they had a few help articles and videos.
One thing I do recall was when I made my account it didn’t say there was a limit on how long the password can be and using the website it truncates your password length automatically but the mobile app does not. So for example if I choose “onehundredfive” as my password which is 14 chars and their system only has a max length of ten then when I created my account on their website it took the “onehundredfive” and truncated it to “onehundred” discarding the rest so when I login later on the website it works fine because it’s still only taking the first ten and ignoring the rest. On the mobile app it doesn’t truncate so it’s logging in with “onehundredfive” but my password is actually just “onehundred” in their system.
Tmo bought Mint, you’re aware?
They actually mentioned that in the post.
Just like insurance companies then?
Astound broadband just did that.
My $29.99 bill went up to $55. No communication.
I immediately cancelled. It was a 2 hour inconvenience to switch, but it’s about sending a message.
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Oof if you think spectrum will be an improvement
Coming from someone that was stuck on spectrum for years…
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I mean…
My experience is different. I have Att for Internet and T-Mobile for phone service.
Both are marked improvements over other options in our area. Ended up switching to our current coverage plans a few years ago. Very happy with service currently
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I personally wouldn’t move to spectrum lol
I would switch to ATT, Verizon, or an MVNO
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Dang, I’ve never heard much positive about Spectrum. Good for you guys
Had years of shitty service from them.i also work from home, have never needed to use a hotspot
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T-Mobile makes a big deal of its “price lock” guarantee, but that apparently only applies to its newer, more expensive plans.
Uh, no. That’s been their deal for the 20 years I’ve been a customer. That’s why we’re still with them despite their actual service being spotty and poor. If they’re changing it now, they’ll change it again in the future for their more expensive plans. We were already considering switching to Verizon since we can’t even get Internet right in front of their headquarters, or at the baseball stadium they own. Now we’re definitely going to change. It would be one thing if their coverage was great, but it’s not. They brag about having the fastest network all the time, and they do have it, but you have to be within a couple hundred yards of a tower to get those speeds. Any further and it falls off dramatically, eventually putting you in the internet friend zone, where you’re not getting any.
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