• Ignotum
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    16311 months ago

    Unsubscribe from marketing, a message reminding you of an upcoming service isn’t marketing? Nor is the message asking for feedback after a service?

    • rootOP
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      7311 months ago

      I would say a cold text asking how many miles I have to see if they can schedule service, would be considered marketing.

      • Em Adespoton
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        4511 months ago

        Yes, but obviously they don’t, and legally the definitions are blurry.

        Honda at least differentiates between marketing material from their sales department and marketing material from their maintenance department (which they don’t consider marketing).

        Where I am at least, their automated texts come with a link to manage the messaging you want to see from them, with options to choose exactly which types of messages (if any) you want to see.

        • Ech
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          1011 months ago

          Well, good thing this is c/mildlyinfuriating and not c/legallyinfuriating.

        • @[email protected]
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          211 months ago

          It the ‘legitimate business’ catch. In this instance I’d imagine it’s a time based message based off of purchase. And as you said, highly likely from different departments that keep separate DNC lists

      • AmberPrince
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        -311 months ago

        Not really. If they schedule oil changes every 6 months the mileage check is to see if they should also schedule like a transmission check so you don’t have to keep coming back

        • @[email protected]
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          111 months ago

          Services are determined by mileage. If they don’t have your mileage they’re just marketing services to you same as if Jiffy Lube started spamming every customer number telling them to come in for an oil change.

  • @CluckN
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    8311 months ago

    You unsubscribed from marketing it looks like the next two messages were for upcoming appointments.

  • TWeaK
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    3911 months ago

    It doesn’t mean nothing, it confirms your number is real and in use, thus increasing the value when they sell it.

  • @moldyringwald
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    2811 months ago

    I worked in sales at a honda dealership for about six months. On slow days we had to sit there making cold calls and blasting out texts and emails and I remember the first week after training they gave me like 1600 “dormant leads” which were essentially people who were rejected from finance companies the last time they were at the dealership or people who already flipped out about getting all the calls and texts and literally even people who unsubscribed from all communications or were on the national do not call list. Hundreds of previous employees were on the dormant lists too just so the new guys had people to practice on. Car dealerships are so greasy

  • @[email protected]
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    2211 months ago

    I set up automated texts a while ago and IIRC they must comply with the keywords STOP and HELP, otherwise they can get in big trouble with the carriers.

    • @[email protected]
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      311 months ago

      Not sure what scenarios are exceptions to that. Like, you wouldn’t want to get locked out of an account just because you said STOP to your 2fa codes.

      • @SonarTaxLaw
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        711 months ago

        Undo is also a valid control message for exactly that reason.

  • OpenStars
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    1811 months ago

    Wolf asks “can I come in?”

    Piglet says “no!”

    Wolf now knows it’s worth busting down the heavy door…yummy.

  • @SpaghettiYeti
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    1611 months ago

    Marketing texts are treated differently from transactional texts.

  • @proper
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    1211 months ago

    Nina van horn? from just shoot me?

    • @Fleshtrap
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      811 months ago

      Van Horn Honda out of Glendale, AZ.

      But yes, I thought that show was great, underrated imo.

  • @fluxion
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    411 months ago

    Reply “REMOVE” to no longer receive the option to be removed from our marketing emails.

  • @TheInsane42
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    11 months ago

    Maintaining your own mailserver is getting challenging, but post like these show it’s still worth the effort.

    I don’t unsubscribe from spam, I block domains.

    • @Arrakis
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      711 months ago

      Shame having your own mail server didn’t teach you the difference between emails and text messages.

      • @TheInsane42
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        -211 months ago

        Text? isn’t that dead for ages?

        • @Arrakis
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          11 months ago

          The OP’s screenshots would suggest otherwise.

          (You’ve gotta feel sorry for the “challenging” mail server this guy administers, yeeesh)

    • m-p{3}
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      211 months ago

      Or you can go the easy way and subscribe to an email and SMS proxy service (Firefox Relay).