TechnologyEnglish • 7 months ago

Most consumers hate the idea of AI-generated customer service

www.techspot.com

976

Most consumers hate the idea of AI-generated customer service

www.techspot.com

TechnologyEnglish • 7 months ago

A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...

Chat

@BleatingZombie
link
English
6•7 months ago
That sounds like what I want to do when working customer service

Technology

[email protected]

You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: [email protected]

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

4.27K users / day
10.2K users / week
16.4K users / month
32.5K users / 6 months
60.8K subscribers
13.1K Posts
590K Comments
Modlog