• @rodneylives
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    423 days ago

    They also hate the idea of phone trees. Companies don’t care unless we make them not care.

    • @[email protected]
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      fedilink
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      423 days ago

      The EU has done so much regarding customer protection lately that I’m surprised they haven’t mandated a 20-minute limit in phone hotlines.

      • @rodneylives
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        222 days ago

        Even 20 minutes seems like too long, but that would still be wonderful.