Linux wont take off until the friction for new users is low enough that the layman can resolve issues without resorting to techniques outside of their understanding and patience. Even as someone who uses linux, there are a ton of things that should have a GUI / just be a context menu entry. If you can get the same amount of work done with a button click rather than typing out a complicated command line string, you might as well use the GUI, right click menu, etc. and make it easier for the typical person. People these days can barely use tablets, and those already dumb things down to icons you tap. Unfortunately, making it accessible to the lowest common denominator is what makes things popular a major factor in making things popular