Bastian told CNBC's "Squawk Box" on Wednesday that the carrier would seek damages from the disruptions, adding, "We have no choice."
  • Delta Air Lines CEO Ed Bastian said the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million.
  • The airline canceled more than 4,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline.
  • Bastian, speaking from Paris, told CNBC’s “Squawk Box” on Wednesday that the carrier would seek damages from the disruptions, adding, “We have no choice.”
  • @bomibantai
    1•5 months ago

    customers start predominantly flying the other airlines with cheaper fares

    I was with you till this part, except with the way flying is set up in this country, there’s very little competition between airlines. They’ve essentially set themselves up with airports/hubs so if an airline is down for a day, that’s kinda it unless you want to switch to a different airport.

    • partial_accumen
      1•5 months ago

      In the USA besides very small cities, this isn’t my experience. My flights out of my home airport are spread across 5 or 6 airlines. My city doesn’t even break into the top ten largest in the nation. As far as domestic destinations, There are usually 3 to 5 airlines available as choices.