FACT SHEET: Biden-Harris Administration Launches New Effort to Crack Down on Everyday Headaches and Hassles That Waste Americans’ Time and Money | The White House
www.whitehouse.gov
New actions will take on corporate tricks and scams like excessive paperwork, long wait times, and more that pad the profits of big business at the
  • @Ensign_CrabEnglish
    10•1 month ago

    A well-designed Interactive Voice Response (IVR) system will save callers’ time because any organization with a minimal amount of complexity can’t just staff jack-of-all-trade agents in a single phone queue.

    Then maybe corporations should have actually developed the very first well-designed IVR. Because they’re all shit on purpose at the moment.

    • HubertManne
      5•1 month ago

      yes. designed to get you to hang up and decide you issue is not worth it and you will eat the three bucks or whatever.