It turns out that more technology in cars isn’t necessarily something customers want, and it’s not really improving their driving experience. We know my thoughts on the matter, but I’ll do my best to stay impartial on this latest survey from JD Power that shows most customers don’t appreciate technology in cars unless they can see a clear benefit to them.

JD Power’s 2024 U.S. Tech Experience Index Study evaluated over 81,000 drivers’ experience with “advanced vehicle technologies” in 2024 model year vehicles after 90 days of ownership, It turned out to be a pretty mixed bag when it came to what people liked using. There are a number of tech features that customers like using because they feels that it answers their needs, but at the same time there is a whole lot that don’t get used very often or are continually annoying, according to the survey.

  • @jpreston2005
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    33 months ago

    It was actually a well marked/maintained road, the pothole I refer to was more like a sewer manhole with a deep depression. Didn’t drive it on the highway, but my mother did, and said she was equally alarmed by how often the steering would “right itself” when she was trying to merge or change lanes.

    • @OutsizedWalrus
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      03 months ago

      Merge lanes are definitely not the best. I disable then.

      As for changing lanes, your mother doesn’t use her blinker. That temporarily disables lane keep.