I just moved into a student dorm for a semester abroad, and beforehand I emailed them asking whether they had ethernet ports to plug my router into (I use it to connect all my devices, and for WiVRn VR streaming). They confirmed that I could, but now that I’m here the wifi login portal is asking me to accept these terms from the ISP, which forbid plugging in a router. There’s another clause that forbids “Disruptive Devices” entirely, defined as:
“Disruptive Device” means any device that prevents or interferes with our provision of the 4Wireless to other customers (such as a wireless access point such as wireless routers) or any other device used by you in breach of the Acceptable Use Policy;
So what are my options? I don’t think I can use this service without accepting the terms, but also I was told by the student dorm support that I could bring a router, which contradicts this.
EDIT: some additional context:
- dorm provider is a company separate from my uni (they have an agreement but that’s it)
- ISP (ask4) is totally separate from dorm provider, and have installed a mesh network that requires an account. On account creation, there are many upsells including one for connecting more than one device. The “free” plan only allows me to sign in on a single device, and I can upgrade to two devices for 15 pounds.
- ethernet requires login too
- VR streaming requires a high performance wifi 6 network, which is why I bought this router (Archer C6 from tp-link)
Name and shame that crappy backwards university.
It’s perfectly reasonable there’s no shame involved.
The part that isn’t reasonable is the misrepresentation. The Ethernet ports in the dorm aren’t allowed to be used with WiFi routers, contrary to what the student was told beforehand.
The rule might be fine, but not lying about it. If it was just a mistake, the dorm company should still attempt to make it up to the student. This was a deciding factor in choosing this dorm, by the sound of it.
The uni is not at fault here, the dorm is a separate entity that just happens to have a deal to keep some rooms for exchange students like me. The dorm is from iQ Student Accommodation (who told me I could bring a router), and the ISP they use is ASK4 (whose T&C you are seeing).