Hey all, I’m still a junior dev with years of experience in IT. One of the things I’ve noticed since making the switch is that (at least where I work) documentation is inconsistent.
Things I encounter include incomplete documentation, outdated documentation and written process details that have assumed knowledge which makes it difficult for junior Devs to pick up.
I’ve had a search and a lot of what is out there talks more about product and how to document that SDLC rather than best practice in writing and organising documents against the actual software engineering and its processes.
Does anyone have any good sources or suggestions on how I could look to try and begin to improve documentation within my team?
I would say as a new junior dev you are uniquely placed to help with this. Documentation tends to be written by people who know a lot about a thing and they try to imagine what might be useful for someone. Someone new coming in with a fresh perspective can help uncover assumed knowledge or missing leaps to make the documentation better. One of the common onboarding steps I’ve seen is to go back and update/improve the onboarding docs after you’ve just been onboarded for example.
I would say pick your battles though because documentation can be a never ending task and documents are almost always out of date shortly after they are written. Think about what would have saved you time or mental overhead if it was just written down and fix those first.
As far as organising and writing, every place is different and it can depend on the tools your org is using. In general I’d at least have links to relevant docs as close to where they might be needed as possible. Like how to set up and get up and running with a code base should probably be documented directly in the readme, or at least linked to if it’s overly complicated.
Hopefully that’s at least somewhat helpful. It’s definitely a problem basically everywhere I have worked though, you have to do what you can and not stress too much about it.
Thanks for this. As part of onboarding I have been trying to update where I can. There are times I wonder if I am adding to docs what others may perceive as fluff as it may be something obvious to them. I like to work with a “If we’re all on a bus that goes over a cliff, does someone new have everything they need?” mentality.
At present the team is using GitHub Pages, which almost feels like a hurdle itself in updating the documentation quickly and keeping it organised and consistent. Being a junior I personally prefer a WYSIWYG. From your experience is there any pros/cons in using a WYSIWYG vs Markdown?
No worries, sounds like you’re definitely on the right track with your approach.
In terms of the style of editor I don’t have a strong preference, I think the most important thing is discoverability which generally means putting docs where they are expected to be found and using whatever your team or org is using. Personally I have a slight preference for markdown mainly because it’s easy to version control, see who wrote what (so I can ask them questions) and use all the tools I’m used to that work well with plain text. Tools that use more WYSIWYG style can be good too though and many of them like Notion have the advantage of making it relatively easy to search across your entire companies documentation assuming everyone uses the one tool.
For my personal notes I use Logseq which I highly recommend. It’s a bit of both, markdown under the hood but with a simple editor that lets you focus on writing notes, tasks and links.