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- cross-posted to:
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A former jockey who was left paralyzed from the waist down after a horse riding accident was able to walk again thanks to a cutting-edge piece of robotic tech: a $100,000 ReWalk Personal exoskeleton.
When one of its small parts malfunctioned, however, the entire device stopped working. Desperate to gain his mobility back, he reached out to the manufacturer, Lifeward, for repairs. But it turned him away, claiming his exoskeleton was too old, *404 media *reports.
“After 371,091 steps my exoskeleton is being retired after 10 years of unbelievable physical therapy,” Michael Straight posted on Facebook earlier this month. “The reasons why it has stopped is a pathetic excuse for a bad company to try and make more money.”
He shouldn’t stand for this!
He can’t. He’s paralyzed and his exoskeleton is broken.
On a more serious note, the 404media article (login wall) reports the problem was that the wristwatch controller for the exoskeleton had its battery wire’s solder joint break. They seem to be trying to frame it as a right to repair issue, but that’s a trivial repair for anyone with basic electronics experience.
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The Magnuson-Moss Warranty Act does not exclude tech stuff. The problem is that it’s a lot harder to work on tech stuff without insider information than 1970s cars.
Best to use the archived links bypasses the login barrier, as well as paywalls.
Guilty upvote for you