My kid got a job at some place and was browsing through an update script for a customer. There were a bunch of random-seeming sleep and printf statements. He couldn’t make sense of it, so asked one of the more senior techs what was the deal. It was as you said. They had updated software/hardware at a customer’s site and the backups were going so quick that the customer was getting pissed because “There is NO way this is doing in 10 seconds what should take several minutes.” OK, the customer gets what they want. A judicious sprinkling of delays and meaningless messages. The 10 second update now takes a little over 4 minutes and the customer was happy again.
While the customer may have access, you’re all but guaranteed they aren’t ever going to verify it. Most backups aren’t meant to be verified on external systems, and testing the backup would generally require actually restoring it somewhere.
That said, some systems do have external tools to verify backups, but it’s not universal.
My kid got a job at some place and was browsing through an update script for a customer. There were a bunch of random-seeming
sleepandprintfstatements. He couldn’t make sense of it, so asked one of the more senior techs what was the deal. It was as you said. They had updated software/hardware at a customer’s site and the backups were going so quick that the customer was getting pissed because “There is NO way this is doing in 10 seconds what should take several minutes.” OK, the customer gets what they want. A judicious sprinkling of delays and meaningless messages. The 10 second update now takes a little over 4 minutes and the customer was happy again.Oops we fixed it
Shouldn’t they have access to the backup location as well so that they can verify that it’s fine?
They the customer? I think you’re overly optimistic about people. They the company my kid works for? Yeah, they have remote access to everything.
While the customer may have access, you’re all but guaranteed they aren’t ever going to verify it. Most backups aren’t meant to be verified on external systems, and testing the backup would generally require actually restoring it somewhere.
That said, some systems do have external tools to verify backups, but it’s not universal.
Forcing the client to manually verify the integrity of backups each time is a bad user experiemce
I know it sounds weird, but they would probably do it every time