I read the article and the statement. I understand the need to coordinate with local specialists in some cases, but some people may want to call anonymously and not expect someone to be dispatched to their homes or whatnot.

I worked phones and did counseling in this space for quite some time for high school and college aged kids, and the number of people who DON’T call because they’re concerned about someone showing up at their house or otherwise being identified is quite high already. I don’t expect this will help that segment of people.