It is literally easier to explain to them how to do something on the command line than in a GUI, both in documentation and over the phone. That doesn’t mean they will ever discover how to do something in either interface on their own but I don’t really expect that from the people who make paper notes of the step-by-step process in GUI workflows anyway.
Just try to verbally describe the difference between a bracket, brace, or parenthesis, or forward slash vs backslash. I’m sure it will be fine. But absolutely, a text-based interface is easier to describe in text.
It is literally easier to explain to them how to do something on the command line than in a GUI, both in documentation and over the phone. That doesn’t mean they will ever discover how to do something in either interface on their own but I don’t really expect that from the people who make paper notes of the step-by-step process in GUI workflows anyway.
Just try to verbally describe the difference between a bracket, brace, or parenthesis, or forward slash vs backslash. I’m sure it will be fine. But absolutely, a text-based interface is easier to describe in text.