Kind of true, maybe? I have a small local provider. I pay for 1000/1000. I get consistently 950/1100. I have not needed customer support since the day I turned on the modem.
So, if by customer service they mean they serve customers so well that I don’t need to think about it, then yes! 7 years and counting with them.
Yes, my sarcasm was tongue in cheek that they obviously have to say that because the large providers are horrible, and that I never have had to even call customer service
Yeah, I feel like if a customer has an informed opinion about your costumer service, your service obviously forces customers to call customer service too often.
Same here. Sonic fiber and I’ve had 0 issues. Pay less now than I did for much much slower cable internet before and I think we’ve had 1 maintenance and 1 outage in the last 4 years. Just checked speed test on my modem and it 941 down 942 up.
Kind of true, maybe? I have a small local provider. I pay for 1000/1000. I get consistently 950/1100. I have not needed customer support since the day I turned on the modem.
So, if by customer service they mean they serve customers so well that I don’t need to think about it, then yes! 7 years and counting with them.
I suspect you would have a different experience if you had a larger regional provider.
Yes, my sarcasm was tongue in cheek that they obviously have to say that because the large providers are horrible, and that I never have had to even call customer service
Yeah, I feel like if a customer has an informed opinion about your costumer service, your service obviously forces customers to call customer service too often.
Same here. Sonic fiber and I’ve had 0 issues. Pay less now than I did for much much slower cable internet before and I think we’ve had 1 maintenance and 1 outage in the last 4 years. Just checked speed test on my modem and it 941 down 942 up.