• @[email protected]
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    fedilink
    11 day ago

    Nebula confuses me, to the point I wonder if I use the app completely differently or the owners post online everywhere how great they are.

    I tried it several years ago and it seemed like there wasn’t much content. Figured it was too new. I tried it again a couple months ago and there was still the same lack of content.

    A lot of topics have no videos at all. The ones that do have maybe one of two creators who make all the videos on that subject.

    I could not figure out a way to unsubscribe, the only option was to delete account. Checking every option and setting in both the app and online. Customer service didn’t respond until two months later.

      • @[email protected]
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        fedilink
        1
        edit-2
        24 hours ago

        No worries they eventually got me unsubscribed. For whatever reason, that option never showed up. It just said what plan I was on under manage plan.

        • @Serinus
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          124 hours ago

          Could just be that they’ve fixed their interface since then.