Okay in any fulfillment operation tracking occurs when an order is placed. You need to know when a label is printed, often when specific items are packed, and when that order leaves the building. Bigger operations will have more steps for the fulfillment chain and delivery if they do that part.
From a customer perspective, even your mom and pop shop doing UPS pickup will create a label with tracking so the customer knows when their shipment has entered the delivery chain.
The order goes to the warehouse. The item(s) are picked. When every thing is completed the shipping/tracking order is printed, stickered, scanned, and put on the truck. That’s when the tracking number is sent out.
I don’t know your shop. Everywhere I’ve worked when an order is placed there is an order ID and fulfillment ID and shipping label created automatically, so the order status can be tracked both internally and externally.
At any scale without these you’ll never be able up identify errors in the process.
Okay in any fulfillment operation tracking occurs when an order is placed. You need to know when a label is printed, often when specific items are packed, and when that order leaves the building. Bigger operations will have more steps for the fulfillment chain and delivery if they do that part.
From a customer perspective, even your mom and pop shop doing UPS pickup will create a label with tracking so the customer knows when their shipment has entered the delivery chain.
Am I misunderstanding what you are talking about?
The order goes to the warehouse. The item(s) are picked. When every thing is completed the shipping/tracking order is printed, stickered, scanned, and put on the truck. That’s when the tracking number is sent out.
This is standard stuff.
I don’t know your shop. Everywhere I’ve worked when an order is placed there is an order ID and fulfillment ID and shipping label created automatically, so the order status can be tracked both internally and externally.
At any scale without these you’ll never be able up identify errors in the process.
Ugh yes. It’s obviously tracked internally. No idea how you think it wouldn’t be. The customer tracking number doesn’t get made until a certain point.
Anywho, I’m done with this conversation. It’s ridiculous. Enjoy your evening.