You’ve dropped your phone and the screen shattered. Now you’re facing a costly repair until you can get a new phone. Swapping out one piece of glass or a button doesn’t seem like it should be that expensive. Why does it cost so much to fix your stuff?

  • @egrets
    link
    413 hours ago

    Additionally, hardware is often sold at a loss to tie you into a manufacturer’s ecosystem. What a pod coffee machine loses at point of sale they bet on regaining as you buy their consumables. The same goes for printers, phones (with a slice of app sales going to the store), video game consoles, and I’m sure there are plenty of other examples.

    • FiveMacs
      link
      fedilink
      211 hours ago

      Uggghhhh. Totally agree.

      I use the sales buzz words like ‘easily replacable’ and ‘bonus refills’ and whatnot as a literal warning to avoid that product.

      If I can’t use universal replacements, the product isn’t worth it.