That is such an american thing for some reason… My grandma was literally terrified when we once visited the US together and saw an adult man throw a tantrum for not being able to get barbecue sauce In McDonald’s
In Japan, they won’t say much to your face, but they will say you’re impolite, useless and should get fired in the internet reviews, if you didn’t treat them like royalty from beginning to end.
I enjoy seeing google reviews where someone is making a huge fuss about their poor restaurant experience, and then the manager responds like “You did not raise any issues during your visit, including when asked by staff. If you had told us of any problem we would have done our best to make it right”
Like how much of a clown did that customer just show themselves to be. Couldn’t raise the problem in person, but quite happy to go kick off about it online where they feel anonymous.
I concur. I honestly don’t think I had ever seen a customer give a retail employee a hard time before (at least not in a manner that would catch other customers attention) until I visited the US. There it felt like a somewhat regular occurrence, perhaps esp. at fastfood places and Walmarts and whatnot.
“AAAARRRGHH, I want the discounted chips but the shelf is empty - FIX IT, OR ARE YOU JUST COMPLETELY USELESS?!”
That is such an american thing for some reason… My grandma was literally terrified when we once visited the US together and saw an adult man throw a tantrum for not being able to get barbecue sauce In McDonald’s
In Japan, they won’t say much to your face, but they will say you’re impolite, useless and should get fired in the internet reviews, if you didn’t treat them like royalty from beginning to end.
Look, another deeply troubling toxic relationship with retail.
That’s honestly even more annoying.
I enjoy seeing google reviews where someone is making a huge fuss about their poor restaurant experience, and then the manager responds like “You did not raise any issues during your visit, including when asked by staff. If you had told us of any problem we would have done our best to make it right”
Like how much of a clown did that customer just show themselves to be. Couldn’t raise the problem in person, but quite happy to go kick off about it online where they feel anonymous.
I concur. I honestly don’t think I had ever seen a customer give a retail employee a hard time before (at least not in a manner that would catch other customers attention) until I visited the US. There it felt like a somewhat regular occurrence, perhaps esp. at fastfood places and Walmarts and whatnot.
“AAAARRRGHH, I want the discounted chips but the shelf is empty - FIX IT, OR ARE YOU JUST COMPLETELY USELESS?!”
Shouldn’t av upcharged me chip, simple as