Didn’t get any email that the flight time was changed to 3 hours earlier.
App on the watch told me that I should go to the airport as soon as I woke up, but I ignored it.
When we got to the airport we didn’t see our flight on the screen. We went to the counter and got strange faces from staff. “Sir your flight departed 2h ago”.
After 10 minutes of waiting with not much information we get a flight that’s departing in 20 minutes for no extra cost.
It wasn’t a direct flight like the missed one, but we arrived to our final destination an hour later than initially planned.
I checked how could I avoid this in the future and noticed that the pdf with boarding pass had the updated flight time, but the email that included this boarding pass had wrong time. Booked via kiwi because airlines website had troubles with charging my credit card for some reason.
Hope everything turns well for you.
Here’s my story:
Didn’t get any email that the flight time was changed to 3 hours earlier.
App on the watch told me that I should go to the airport as soon as I woke up, but I ignored it.
When we got to the airport we didn’t see our flight on the screen. We went to the counter and got strange faces from staff. “Sir your flight departed 2h ago”.
After 10 minutes of waiting with not much information we get a flight that’s departing in 20 minutes for no extra cost.
It wasn’t a direct flight like the missed one, but we arrived to our final destination an hour later than initially planned.
I checked how could I avoid this in the future and noticed that the pdf with boarding pass had the updated flight time, but the email that included this boarding pass had wrong time. Booked via kiwi because airlines website had troubles with charging my credit card for some reason.