“Spotify managers defended PFC to staff by claiming that the tracks were being used only for background music, so listeners wouldn’t know the difference […]”

https://harpers.org/archive/2025/01/the-ghosts-in-the-machine-liz-pelly-spotify-musicians/

(PFC = “Perfect Fit Content”, i. e. Fake Artists)

I have a feeling this quote exemplifies the attitude the management of these platforms have towards their end users, though it’s seldom this explicitly formulated.