Then the guy who was holding up the line asking to be given something we didn’t do. Demands manager. I come over.
He demands I give him something that was against policy and technically a health code violation. This goes on for a long time. I gave in because this was dinner rush and the line for pickup was out the door and every time I get held up like this there are fires I’m not fighting growing out of control.
Motherfucker says “Was that so hard” and walks away laughing.
I don’t remember what he looked like, and I am not a violent man. But if I saw him again and knew it was him I would beat the shit out of that man today.
He was asking for cups of uncooked pizza sauce instead of the safe prepackaged pizza sauce we had. The sauce is allowed to set out for up to 10 hours after it comes out of the can, but cannot be served unless cooked.
We had a very strict policy that we don’t serve anything that can’t be entered in the computer as well. This is important because yeah sure we could serve whatever someone asked for but then they would call back during a rush when we had 30 orders ahead of them, ensuring that their order wouldn’t be what they demanded. The words “They did it for me last time!” echo in my ears as the most infuriating shit.
I personally trained every single employee on order taking and pounded on this as incredibly important. Then I would hear that from someone who asked for the manager and it boiled me. Both their entitlement and the likelihood that someone had given in during a slow time and therefore let down the whole team.
“Wouldn’t hurt you to smile”
I’ve heard that before. Murderous rage.
Then the guy who was holding up the line asking to be given something we didn’t do. Demands manager. I come over.
He demands I give him something that was against policy and technically a health code violation. This goes on for a long time. I gave in because this was dinner rush and the line for pickup was out the door and every time I get held up like this there are fires I’m not fighting growing out of control.
Motherfucker says “Was that so hard” and walks away laughing.
I don’t remember what he looked like, and I am not a violent man. But if I saw him again and knew it was him I would beat the shit out of that man today.
My head canon is the guy was asking for an uncooked weiner and now I’m wondering what kind of innuendo this could entail.
He was asking for cups of uncooked pizza sauce instead of the safe prepackaged pizza sauce we had. The sauce is allowed to set out for up to 10 hours after it comes out of the can, but cannot be served unless cooked.
We had a very strict policy that we don’t serve anything that can’t be entered in the computer as well. This is important because yeah sure we could serve whatever someone asked for but then they would call back during a rush when we had 30 orders ahead of them, ensuring that their order wouldn’t be what they demanded. The words “They did it for me last time!” echo in my ears as the most infuriating shit.
I personally trained every single employee on order taking and pounded on this as incredibly important. Then I would hear that from someone who asked for the manager and it boiled me. Both their entitlement and the likelihood that someone had given in during a slow time and therefore let down the whole team.