You can’t possibly remember the tens of thousands of customers you deal with, so the ones that stand out in your memory are the outliers. Which is why ulyou remember so many assholes. Most people are perfectly nice, but they’re so common they all kinda blend together.
I remembered the lady who was buying a 13" laptop to get into video editing. A year later, I saw her and asked how that was going. She was so surprised that I remembered her that I take great delight in the fact that we were real people and not a faceless corporation. I remember lots of people who weren’t assholes.
Here’s the thing to remember about retail:
You can’t possibly remember the tens of thousands of customers you deal with, so the ones that stand out in your memory are the outliers. Which is why ulyou remember so many assholes. Most people are perfectly nice, but they’re so common they all kinda blend together.
I remembered the lady who was buying a 13" laptop to get into video editing. A year later, I saw her and asked how that was going. She was so surprised that I remembered her that I take great delight in the fact that we were real people and not a faceless corporation. I remember lots of people who weren’t assholes.