I just got my package of new earphones from Best Buy, and the box was fucking empty. I mean there is the box and instruction manuals and charging cable, but the actual earphones aren’t there. They’ve used Shipt (which is like a doordash but for packages) but the box was inside another layer of packaging which was supposedly sealed before the delivery person got it so I’m leaning towards it being store employee theft, or someone returned an empty box and the employees didn’t verify it.

I’ll be contacting Bestbuy and Credit Card issuer as soon as customer support hours start.

I’ve literally never lost a package, I’m just so, annoyed. The money will probably be back, but like dude I just wanna listen to some music. Ugh… I guess phone speakers will have to do for now.

PSA: Record a video when opening packages just in case you need to file a dispute. I didn’t but I don’t think there’s gonna be an issue since these things rarely happen to me and disputes are rarely filed.

So have you ever been defrauded?

Update: I used the customer support chat and told BestBuy about it, and they gave me a replacement, this time I picked it up at the store and opened the box right in front of the employee just to be safe. Nothing was missing this time. 😀

  • @jocanib
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    English
    41 year ago

    Yeah. In working for the public sector, I accepted lower pay in return for a good pension and a sense of doing something worthwhile. Now they’ve made the pension scheme way worse, my pay is 25% lower in real terms than it was 15 years ago, and everything we do is badly underfunded because they’re sending all the money to outsourcers who do not give a shit about anything but their executive pay packets.

    And muggins is still here because even though the bastards will (almost) inevitably win, I want to fight the fuckers anyway.