I’m getting phone calls from my health insurance company, first from a “registered nurse” with no information in the voicemail other than a call-back number (seems like it could be a scam, but I need to verify the number, so far people are saying the number is legit), and now I have a second phone call where the voicemail mentions they are calling from the insurance company’s “concierge program”.
Mostly I want to know if I can ignore these calls without consequence, or if I have to return them, and if so what should I expect?
So basically something that should be commonplace to navigate the hellscape that is US healthcare.
Pretty much!
“My primary care physician retired, can you find me a new one?” that kind of thing.
Maybe that would have been helpful when my doctors office closed suddenly (permanently) on a Friday last year and I’ve spent the entire time until now just trying to get a primary doctor again that wasn’t an hour away. Whenever I call its “Sure, here’s 50 numbers for an endodontist that does retreats!” none of those numbers do that