I am looking into getting a NAS setup at home, but have to consider wanting it to just work and work for my family who are not technically advanced. They use computers fine, but being asked to open a terminal would require letter by letter instructions.
So my question, what is the current recommendation for a simple home NAS for files and video (family trips, etc) storage?
I recommend a used PC with TrueNAS scale. That way you can actually repair your system and have upgradability. I personally think Synology way over charges for very outdated hardware for the sake of ease, but TrueNAS scale is still better for long term use.