![[fixed, I posted a blacklisted domain] Ye Power Trippin' Automod banned me from Lemmy.world](https://fedia.io/media/6b/95/6b95ee0ae5aacc4005acd463ecb64a065ac6ddc05f8cdab830ec92a827dc1048.png){kind=link}
If I broke a rule, I apologize, but I’d like to know what I did. Yesterday, I posted a user-generated map of ICE agent sightings and Lemmy.world’s automod immediately deleted the post and banned me from the entire site. I have no idea why that post, above all my other interactions with [email protected], warranted a sitewide ban. Is it because I changed the title to blame a vile subreddit when the map went down? I really hope it isn’t partisan bias.
you can’t use lemmy PMs while you’re banned from the instance.
appeals can generally be made in any way that will reach our team; email addresses are listed in the instance sidebar and community sidebar at https://lemmy.world/c/support.
Threativore appeals work from any account from any instance, so you can make a throwaway or ask a friend
Sure, the same applies to any other lemmy-internal contact method though such as posting to [email protected] or sending a pm to @[email protected].
Our automod doesn’t currently inform people that they’re banned or how they’d appeal that though. We usually review automod actions within an hour though, in most cases false positives are sorted out before the user even notices them.
Wow! I’m floored that you routinely review automod actions at all, let alone that quickly!
Well yes, but obviously the threativore appeal process is more than just a pm. anyway, not trying to argue here.
Maybe it’s already the case, but may I suggest sending a PM to site-wide banned users including the reason and an out-of-band method for appeals (ie: email adresss).
You could even prebuild the email URL so that the email’s subject, body, etc to already contains the user’s info to facilitate the communication.