• partial_accumen
    link
    11 day ago

    It would just seem like your restaurant is much more expensive than everyone else.

    Its a forced 23% gratuity, it IS more expensive than everyone else, except the restaurant isn’t being honest about it and hiding it in fine print only to be discovered when the bill comes.

    That seems to be a great way to alienate customers from ever returning because they won’t know how much they’re being charged until the bill comes.

    • @[email protected]
      link
      fedilink
      English
      11 day ago

      The average tip at most fine dining restaurants in American cities is between 18-25%, so a fixed 23% service charge instead comes out about even on cost.

      I don’t know what it’s like at this restaurant, but most places that have a fixed gratuity make it fairly obvious, to avoid exactly the situation you raise.