• @SchmidtGenetics
    link
    English
    67 days ago

    The company says that if you made in-app purchases in January 2024 or later, you’re eligible to request a refund by contacting Apple Support.

    Any purchases in the last year will be refunded. They haven’t just abandoned them.

    • @[email protected]
      link
      fedilink
      English
      37 days ago

      Yes but they’re hoping a percentage of people don’t go looking for news that their game has been removed and they need to take action to get a refund.

      They remove it from the store automatically, but don’t refund automatically.

      Though I bet there may be an argument that the payment platform being Apple means it’s opaque to square, it’s still always customers losing. Even if it’s just a percentage.

      • @SchmidtGenetics
        link
        English
        0
        edit-2
        7 days ago

        How could they refund automatically? Credit card info changes, lots of one time cards. People are happy with their purchase and have already moved on. I don’t get a refund on a book just because I’m done reading it and it gets pulled. The same expectation to be applied with a paintbrush is just silly.

        If you’re active in the game, which would be the people that this affected, you would know about it.