I ended up contacting support, they needed me to tell them the original email address I used to sign up (I didn’t need access to it, just needed to match their records), my birthday, and the city I signed up in, how recently I was able to log in and stuff. They also asked about my inventory, but I didn’t remember any of that. They took about a week to respond initially, but once they got in touch, they responded to my info pretty quickly! :) There were some other questions too, but I don’t remember them, haha. Good luck!! I hope you are able to get your account back too! :)