Teleperformance SE, the largest call-center operator in the world, is rolling out an artificial intelligence system that softens English-speaking Indian workers’ accents in real time in a move the company claims will make them more understandable.
  • genuinepartsEnglish
    4•12 hours ago

    make it easier to understand people with really thick accents

    I feel like people with thick accents will not be understood by the Speech model either

    • @piecatEnglish
      5•11 hours ago

      It’s what the models are trained on.