@[email protected] to TechnologyEnglish • 14 hours agoBrother denies using firmware updates to brick printers with third-party inkarstechnica.comexternal-linkmessage-square21fedilinkarrow-up1292arrow-down12cross-posted to: hardware[email protected][email protected]
arrow-up1290arrow-down1external-linkBrother denies using firmware updates to brick printers with third-party inkarstechnica.com@[email protected] to TechnologyEnglish • 14 hours agomessage-square21fedilinkcross-posted to: hardware[email protected][email protected]
minus-square@Blue_MorpholinkEnglish30•13 hours agoWhich is weird because one of Rossman’s sources claimed that they were on the phone with Brother, asked how to do manual registration, and were told it couldn’t be done unless a genuine Brother toner cartridge was installed.
minus-square@[email protected]linkfedilinkEnglish6•7 hours agoMaybe support agent was being lazy, or ignorant. The portal the agents use should be able to bring up internal info via keywords like “colour registration”
minus-square@[email protected]linkfedilinkEnglish20•13 hours agoThat person was just plain wrong. The same source showed the manual registration sheets under their reddit post.
Which is weird because one of Rossman’s sources claimed that they were on the phone with Brother, asked how to do manual registration, and were told it couldn’t be done unless a genuine Brother toner cartridge was installed.
Maybe support agent was being lazy, or ignorant.
The portal the agents use should be able to bring up internal info via keywords like “colour registration”
That person was just plain wrong. The same source showed the manual registration sheets under their reddit post.