Introduction
Why does Google insist on making it’s assistant situation so bad?
In theory, assistant should be the best it’s ever been. It’s better at “understanding” what I ask for, and yet it less capable than ever to do so.
This post is a rant about my experience using modern assistants on Android, and why, while I used to use these features actively in the mid-to-late-2010s, I now don’t even bother with them.
The task
Back in the late 2010s, I used to be able to hold the home button and ask the Google Assistant to create an event based on this email. It would grab the context from my screen, and do exactly that. This has been impossible, as far as I can tell, to do for years now.
Trying to find the “right” assistant
At some point, my phone stopped responding to “OK Google”. I still don’t know why it won’t work.
Holding down the Home bar (the home button went the way of the dodo) brings up an assistant-style UI, but it’s dumb as bricks and only Googles the web. Useless.
So, I installed Gemini. I asked it to perform a basic task. It responded “in live mode, I cannot do that”. Asking it how I can get it to create me a calendar event, it could not answer the question. Saying instead to open my calendar app and create a new event. I know how to use a calendar. I want it to justify its existence by providing more value than a Google search. It was ultimately unable to answer the question.
Searching the internet, apparently both of the ways I had been using assistant features were the wrong way to do it. You have to hold down the power button, that’s how to launch the proper one. My internal response was:
No, that’s for the power menu. I don’t want to dedicate it to Assistant.
Well, apparently, that’s the only way to do it now, so there I go sacrificing another convenience turning it on.
Pulling teeth with Gemini
So I ask this power-menu-version of Gemini to do the same simple task. I tried 4 separate times.
First, it created a random event “Meeting with a client” on a completely different day (what?).
Second time it just crashed with an error.
The third time, it asked me which email to use, giving me a list, but that list did not contain the email I was interested in. I asked it to find the Royal Mail one. No success.
So, quite clearly, it wasn’t using screen content.
I rephrased the question: “Please create an event from the content on my screen”. It replied “Sure, when’s this for?”
I shouldn’t have to tell you. That’s the point. It’s right there.
Conclusion
There are too many damn assistant versions, and they are all bad. I can’t even imagine what it’s like to also have Bixby in the mix as a Samsung user. (Feel free to let me know below.)
It seems like none of them are able to pull context from what you are doing anymore, and you’ll spend more time fiddling and googling how to make them work than it would take for you to do the task yourself.
In some ways, assistants have gotten worst than almost 10 years ago, despite billions in investments.
As a little bonus, the internet is filled with AI slop that makes finding out real facts, real studies from real people harder than ever.
I write this all mostly to blow off steam, as this stuff has been frustrating me for years now. Let me know what your experience has been like below, I could use some camaraderie.
Google as an organization is simply dysfunctional. Everything they make is either some cowboy bullshit with no direction, or else it’s death by committee à la Microsoft.
Google has always had a problem with incentives internally, where the only way to get promoted or get any recognition was to make something new. So their most talented devs would make some cool new thing, and then it would immediately stagnate and eventually die of neglect as they either got their promotion or moved on to another flashy new thing. If you’ve ever wondered why Google kills so many products (even well-loved ones), this is why. There’s no glory in maintaining someone else’s work.
But now I think Google has entered a new phase, and they are simply the new Microsoft – too successful for their own good, and bloated as a result, with too many levels of management trying to justify their existence. I keep thinking of this article by a Microsoft engineer around the time Vista came out, about how something like 40 people were involved in redesigning the power options in the start menu, how it took over a year, and how it was an absolute shitshow. It’s an eye-opening read: https://moishelettvin.blogspot.com/2006/11/windows-shutdown-crapfest.html
The linked article was certainly interesting/alarming, but the original article that seems to have prompted it was a bit questionable to me. Seemed to be a contrived argument from someone knowledgeable to know what all the options meant, complaining that someone who didn’t would get confused - yet in reality, that “normal” user isn’t going to go looking in the extended menu, they would just click the icon, or press the physical button on the laptop.
I agree. Of all the UI crimes committed by Microsoft, this one wouldn’t crack the top 100. But I sure wouldn’t call it great.
I can’t remember the last time I used the start menu to put my laptop to sleep. However, Windows Vista was released 20 years ago. At that time, most Windows users were not on laptops. Windows laptops were pretty much garbage until the Intel Core series, which launched a year later. In my offices, laptops were still the exception until the 2010s.